Ambiente Apartments is a leading provider of short-term and long-term apartment accommodation in Slovakia. Our current portfolio consists of over 70 apartments mainly concentrated in the area of the historical Old Town Bratislava. Right now we are looking for a Guest Service Agent to join our vibrant team.
The Guest Service Agent is typically the guest's first interaction and experience with Ambiente Apartments. Therefore, it is important to have excellent customer service skills, pro-active and enthusiastic approach. Main mission of the Guest Service Agent is to make the guest's stay as nice as possible.
• Perform accurate check-ins and check-outs of guests daily
• Registration of guests
• Processing payments
• Taking and processing reservations
• Phone and e-mail communication on professional level
• Dealing with guest's requests